Terms of Service
Last updated: April 1, 2026
1. Introduction
Welcome to Efriends African Foods. These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
2. Account Registration
To place an order, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must be at least 18 years old to create an account.
3. Products and Pricing
All product descriptions, images, and prices are provided as accurately as possible. However, we reserve the right to correct errors, modify prices, or discontinue products at any time without prior notice. Prices are listed in Canadian Dollars (CAD) and do not include applicable taxes or delivery fees unless stated otherwise.
4. Orders and Payment
By placing an order, you make an offer to purchase products at the listed price. We reserve the right to accept or decline any order. Payment must be made at the time of purchase through our accepted payment methods: credit/debit cards via Stripe, Interac e-Transfer, or cash on delivery for eligible zones. All transactions are processed securely.
5. Delivery
We deliver within designated zones in the Greater Vancouver Area and surrounding regions. Delivery fees are calculated based on your location and order value. Orders over $100 qualify for free delivery within eligible zones. Estimated delivery times are provided at checkout but are not guaranteed.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Efriends African Foods and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written consent.
7. Limitation of Liability
Efriends African Foods shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific order in question.
8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated terms.
9. Contact Us
If you have questions about these Terms of Service, please contact us at support@efriendsfoods.com or visit our Contact page.