Privacy Policy
Last updated: April 1, 2026
1. Information We Collect
We collect personal information you provide directly, including your name, email address, phone number, shipping address, and payment details. We also automatically collect usage data such as IP address, browser type, pages visited, and cookies to improve your experience.
2. How We Use Your Information
Your information is used to process orders, manage your account, provide customer support, send order confirmations and shipping updates, personalize your shopping experience, and improve our services. We may also use your email to send promotional offers, which you can opt out of at any time.
3. Information Sharing
We do not sell your personal information. We share data only with trusted service providers necessary to fulfill orders (payment processors, delivery partners) and as required by law. All third-party providers are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing through Stripe, and regular security audits. While we strive to protect your information, no method of electronic transmission is 100% secure.
5. Cookies
Our website uses cookies to enhance functionality, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may request a copy of your data or ask us to remove your account by contacting our support team. We will respond to all requests within 30 business days.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised effective date. We encourage you to review this policy regularly.
9. Contact Us
For privacy-related inquiries, please contact us at privacy@efriendsfoods.com.